The Glebe Surgery

The Glebe Surgery 2023-11-04 Person 4 5 0

I could make the appointment online without having to spend hours waiting for reception to pick up.

There had been a power cut just before our appointment and we were told that the internet was not working. Without the internet we could not have our appointment. So we had to wait and see if the internet reconnected. Why don’t you get a generator to kick in if power cuts are so disruptive to appointments.

The Glebe Surgery 2023-11-04 Person 5 5 0

I made appointment well in advance for a review with Doctor Sherwell. Dr Sherwell is a fabulous doctor, he is so caring and cautious. I had a shipping order of four ailments and he really didn’t mind.

I used to be able to get appointment within a few days but now it takes weeks. I don’t understand what has changed.

The Glebe Surgery 2023-11-04 Person 5 5 0

Because all staff give of their best.

Nil

The Glebe Surgery 2023-11-03 Person 5 5 0

The surgery receptionist was most helpful setting up my appointment. The advanced nurse practitioner, Nicola Middleton, was very understanding and helpful. I very much liked her manner.

Everything was excellent.

The Glebe Surgery 2023-11-03 Person 5 5 0

I always experience a very good service at the surgery from all the team that work there, also and especially from Dr Marco.

I don’t feel anything could have done better