Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-11-24
Person
3
5
0
24th November 2023
The unacceptable delay in obtaining a swift doctors appointment continues and shows no improvement. To explain your reasons for a doctors appointment to a non-clinician reception staff is also unacceptable. This needs to change.
Suggested improvements
To be brutally honest I’m not sure about the roles of the reception staff, they are non-clinical and the need to explain personnel details in obtaining an appointment - just not acceptable.
The Glebe Surgery
2023-11-24
Person
5
5
0
24th November 2023
The Glebe surgery excelled at every level, thank you.
Suggested improvements
Nothing, all service was excellent.
The Glebe Surgery
2023-11-24
Person
5
5
0
24th November 2023
Happy with the care I received from Amy as I have always had.
The receptionists are helpful and go the extra mile to address any concerns.
Suggested improvements
Happy with everything
The Glebe Surgery
2023-11-24
Person
5
5
0
24th November 2023
Booking an appointment at the Glebe is straightforward, I am always able to get through in the phone and usually get an appointment on the same or next day. Always good service from friendly staff
Suggested improvements
Nothing
The Glebe Surgery
2023-11-24
Person
5
5
0
24th November 2023
Was seen by a lovely nurse. Very pleasant experience
Suggested improvements
Nothing
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq