The Glebe Surgery

The Glebe Surgery 2023-11-26 Person 4 5 0

I was asked to go into surgery to have a conversation about my prescription of sertraline. The doctor listened to my experiences before I started to take the drug and listen to my experiences of taking it, and in no way make me feel under any kind of pressure to make any decision it was a neutral conversation about what was best for me and how to proceed forward. It was a very positive experience and I came away feeling happy with the plan.

Everything was fine

The Glebe Surgery 2023-11-25 Person 5 5 0

Swift prompt service.

None

The Glebe Surgery 2023-11-25 Person 5 5 0

As a walk-in it is easy to get an appointment. By telephone the queue/wait time can be long/lengthy. To see a doctor typically up to three weeks. However this can be dependent on seriousness of condition.

If possible you could have made the weather a bit warmer please!

The Glebe Surgery 2023-11-25 Person 4 5 0

I had an appointment with the nurse on Monday 20th November, the sign in screen was out of order so I had to go to the desk, was met by a smiling young man who was very helpful. Was called in by the nurse who immediately made you feel at ease. Nothing was too much trouble for her, a big thank you and well done.

On this occasion nothing, all was very good.

The Glebe Surgery 2023-11-25 Person 4 5 0

I've had to wait on the phone up to 25 minutes.

Install a call back system