the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,665 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 393 of 533
 
28th November 2023


I always find the surgery efficient. I don’t have to wait too long for appointments, they were on time and the nurse was lovely. I had reminders of the appointment by text.

Suggested improvements
I was happy with everything this time.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
28th November 2023


Telephone appt. Polite helpful receptionist, Professional empathetic Gp, I didn't feel rushed

Suggested improvements
Call holding music is a bit abrasive especially with head and ear issues

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
28th November 2023


Not had a problem yet

Suggested improvements
Automatic check in machine didn’t work, but Harry sorted it instantly

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th November 2023


Appointment provided that day with the duty doctor probably because symptoms of dizziness, nausea and sudden sharp head pains had worsened over few weeks.She treated me very sympathetically Blood tests were arranged for the next day and nausea relief provided. Symptoms have slowly subsided since.

Suggested improvements
I was a little early and was not aware that doors did not open until 0830. It was raining and despite ringing the bell I remained standing in the rain. I could have been let into the outer lobby out of the rain. Eventually decided that receptionists who I could see busying about were too busy to respond so walked back to my car in the rain. I sat and waited there until I saw others were being allowed to enter.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th November 2023


Excellent care and first class surgery

Suggested improvements
Try and shorten the time to wait for an appointment.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 393 of 533

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq