Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Glebe Surgery
2023-11-30
Person
5
5
0
30th November 2023
Staff responded immediately to urgent need to prevent long term consequences of my new medical condition.
GP’s skills, knowledge and empathy were outstanding.
Thank you.
Suggested improvements
It would help considerably if initially message given went connected by phone was shorter and if there were more people answering the calls to reduce the time in call queue.
This would make it easier to get through on the telephone. I waited 26 minutes to have my call answered.
The Glebe Surgery
2023-11-30
Person
5
5
0
30th November 2023
Excellent from start to finish thanks!
Suggested improvements
Nothing I can think of
The Glebe Surgery
2023-11-30
Person
4
5
0
30th November 2023
Got through fairly quickly when I phoned mid afternoon and telephone consult was duly arranged with GP for later the same day. Dr Garrett was kind and attentive.
Suggested improvements
No - system was efficient and worked well for me.
The Glebe Surgery
2023-11-29
Person
5
5
0
29th November 2023
Professional service
Suggested improvements
Not much more you could of done
The Glebe Surgery
2023-11-29
Person
5
5
0
29th November 2023
Managed to get an appointment for the same day with the lovely Dr Ellis. Great! Thx
Suggested improvements
All good.
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq