The Glebe Surgery

The Glebe Surgery 2024-07-02 Person 3 5 0

Lack of staff meant delay in appointment but timing okay

Blood pressure machine needs an adjustable chair in line with guidelines for use

The Glebe Surgery 2024-07-02 Person 4 5 0

Can be very busy with delay

Quicker responces

The Glebe Surgery 2024-07-02 Person 4 5 0

I had a problem with electronic check in. My name doesn’t come on screen so I was unsure the details applied to me..!

NA

The Glebe Surgery 2024-07-01 Person 3 5 0

I felt like I was wasting time and shouldn't have bothered going in. I was told I should have booked a physio appointment and my foot was not even looked at and I was instantly dismissed. I've had this pain for over 11 days and every day it's getting worse and unbearable. I have taken strong painkillers and they have not relieved the pain. I have used Ibuprofen gel on my foot and that hasnt helped and I visited a&e, where they saw "tendinitis" in my notes and sent me home with a boot. I just wish that my foot had actually been examined at the appointment, then I could have possibly had a better overall outcome, rather than being so upset and frustrated, because I am in agony, unable to do any basic things. I have had tendinitis before and I have tendon issues in my arms and this pain in my foot is on an whole other level. I was also told not to book an appointment to discuss my CFS report outcome, where they believe I have fibromyalgia, even though my notes specifically say to book an appointment with my GP to discuss this and any further treatments.

I wish my foot had been examined and I had been asked about my symptoms and if this has happened previously etc. I am not a doctor, although when calling, I queried tendinitis and this has therefore just been assumed, without investigation. I didn't even want to come in, I asked for a phone appointment, but I was told to come in, then treated like a pest.

The Glebe Surgery 2024-06-30 Person 5 5 0

The service was great and everyone was helpful.

Notjing