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27th September 2023


I had difficulty getting an appointment for a blood test as the wait was so long. I had to cancel twice, once when we had to go away for a few days and the other when I had Covid. Finally I had an appointment I had booked and when I arrived discovered it had been cancelled! Fortunately after telling reception of my difficulties I was fitted in the following day. It seems they are short of nurses. I rarely use the surgery as I have no need to , but my experience this time was very different to how it has been in the past. I have been with the Glebe surgery for over 30 years.

Suggested improvements
All the staff are absolutely lovely and very professional as always, so I would say the surgery just needs more pairs of hands.

Experience
Involvement
Cleanliness
Staff
Appointment