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26th October 2023


I popped in to the surgery on Tuesday 17th October to request a PSA test for Prostate cancer, explaining my symptoms. Was told by the receptionist that I would have to see a doctor. The first appointment was 8 days later, 25th. The appointment with the doctor was very thorough, including physical examination etc. I was told to book a blood test with reception. I asked the receptionist for a test and without checking the schedule she said first appointment was Thursday 2nd November. I queried this and was told we’re full up this week. I asked for a n earlier date and was given Tuesday 31 October. I had to push for an earlier appointment, not very good service in my opinion!

Suggested improvements
See above. More understanding and assistance needed

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment