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23rd November 2023


Sometimes a bit of a wait to get through on the phone but always helpful

Suggested improvements
Shorter waiting times on the phone where possible plus more appointments but not sure that’s realistic. I don’t like lifts as I am claustrophobic so stair access to the first floor would be appreciated.

24th November 2023
Response from The Glebe Surgery

Thank you for your feedback, although we usually ask patients to use the lift, if you would prefer to use the stairs you can mention this to the reception team and it will not be a problem.

Experience
Involvement
Cleanliness
Staff
Appointment