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12th December 2023


When I arrived on the 11th December I checked in with the receptionist (female) and she said yes I’m booked in and to take a seat. Later when the nurse called me she said that I hadn’t been checked in but called me anyway which lucky that she did as I might have been waiting ages that is why I only gave reception 2 stars. However, the nurse was very nice, friendly and no problems there. I was only having a blood test for my Diabetes.

Suggested improvements
You have sent me an email I presume to update me on the result of the above blood test. I cannot access the link as it is not recognising my password. I tried to change my password and put in my email address and date of birth and my fathers middle name but would not accept my details so it would be better if someone phoned me to give me the result. I have looked on my NHS APP for this latest result but it has not been put on there yet.

Experience
Involvement
Cleanliness
Staff
Appointment