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11th November 2023


Although online telephone appointments doesn’t appear to be available at the moment I was able to use the online consultation option and received a response the following day with an appointment to see the nurse within a few days. The nurse was very knowledgeable and diagnosed my condition narrowing it down to the most likely problem. An urgent referral was made the same day followed by an appointment.

Suggested improvements
As I mentioned above online telephone appointments does not appear to be available lately and I have noticed this recently on more than one occasion

Experience
Involvement
Cleanliness
Staff
Appointment