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The Glebe Surgery 2024-09-05 Person 5 5 0

The surgery approached me with a reminder about my annual blood tests. The subsequent making of an appointment was straightforward and changing it was easy with the receptionist being very helpful.

My pet hates are long telephone queues and music whilst waiting . The queue did move at a reasonable pace and if I had been aware of the less busy times I would have phoned then. Perhaps some dynamic call rescheduling would help