Share review of The Glebe Surgery

The Glebe Surgery 2024-06-28 Person 3 5 0

Appointment options were very limited one time offered or a two week wait. Doctor was helpful and understanding. Surgery was spotless. Shame that the online prescription system I was advised I was already registered for seems to have completely failed and so having finally galvanised myself to go and ask for some help with mental health issues because I was at breaking point, so far nothing has come of it. When I contacted the surgery to ask if this delay was standard in these circumstances I was simply told, “Well we’ve done our bit.” To remedy this apparent system failure, the script is being reissued for me to fetch it from a chemist, something I could have done several days ago. It’s hardly surprising people facing mental health issues struggle - the support simply isn’t there to catch people already at their lowest ebb.

See above. I do not feel this has been well handled.