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I was expecting a call about my pain relief medication and how I might be able to cope with the overwhelming pain I anticipate towards my next big pain relief procedure at St Thomas’ hospital in four months time. This didn’t happen and the doctor (who was very pleasant, and told me her name, once, but I’m now not sure) was only able to repeat the limited knowledge responses I’ve heard before, and couldn’t offer any solution to the difficult situation I’m in. I’m still, and now urgently needing more support, please, with appropriate pain relief for my trapped sciatic nerve as well as arthritis and a Bakers cyst (in the same side), and arthritic degeneration of my lower discs and facet joints which depends upon procedures in London AND pain relief management and support from my GP.
Thank you for taking the time to leave your feedback. I am sorry to hear of the issues that you have had. We take all information like this seriously and are always looking to improve our services. If you feel that you would like to discuss this further please could you complete the form on our website so that we have your details and can contact you about this. https://glebesurgerystorrington.nhs.uk/complaints-procedure/