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26th October 2023


Long waiting times to get appointments. Needed a face to face one and had to wait a week. Not sure around urgent ones, but seems since Covid the wiring times are a lot longer

Suggested improvements
I find the receptionists really helpful when doctors receptionists have always been known as being impossible to “get through” so really good that the Glebe ones are very helpful. I’ve found the doctors very approachable and not at all difficult or unhelpful. Considering I have knowledge of plenty of surgeries where these things remain an issue, I think that the Glebe is doing very well. Other than the wait times but this I think is an UK / public sector issue not solely with the surgery.

Experience
Involvement
Cleanliness
Staff
Appointment