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12th August 2023


Getting an appointment can be challenging. Often you are in a queue and this can be very time consuming especially if you are number 25. Making a face to face appointment with a doctor can be extremely difficult. Video/ FaceTime appointments are really not helpful in many cases. Patients seek the reassurance that comes from a face to face appointment. A GP can gauge so much more when meeting a patient face to face for example their posture, their appearance, their skin colour, their attitude , their breathing, their cleanliness etc. The list is endless. I do not believe a GP can make a make a complete and comprehensive assessment of a patient via a video call. We all understand the reason for this being introduced during Covid but that time has now passed and I like many others feel face to face appointments should be the norm again. Dave Padwick.

Suggested improvements
See above.

Experience
Involvement
Cleanliness
Staff
Appointment