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17th December 2023


Appointments with nurses and non GP health practitioners are easier to get. I saw the nurse on this occasion. The administrator making my appointment did not convey my message clearly about reason for seeing the nurse. I had asked for a blood test ( explained why) and a pneumonia vaccination. The nurse was only expecting me for a blood test. Fortunately she was able to deal with my additional request on the spot.

Suggested improvements
See above - more accurate messaging from receptions/ appointment bookings.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment