Share review of The Glebe Surgery

The Glebe Surgery 2024-06-22 Person 2 5 0

The receptionist was very kind helpful and understanding . I Saw Nicola nurse practitioner. I didn’t feel reassured or listened to with the symptoms I attended with. I needed the appointment due to query infection ? And concerns due to underlying health conditions/ vulnerability to infection , I was given a topical cream by the next morning symptoms were worse called 111- spent 5 hours in the hospital. In UTC I was listened to given reassurance clear guidance and the right treatment of antibiotics. they were shocked at the advice and treatment given by the practice NP. The Drs I have seen at the surgery have always been helpful and always consider my underlying health. Why did the Nurse practitioner not do this ?

NP should have listened and taken into account my concerns and history of health I was explaining. However there was no validation or reassurance given. Quote” I see lots of people who have this and think they have an infection” This could have avoid a hospital visit the following day.