Share review of The Glebe Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

8th September 2024


Glebe is a great facility & the admin are very good. The issue is that this was a completely unnecessary appointment. For my previous appointment for the same subject Dr A Garrett wrote very poor quality & incomplete notes. Despite the appointment being for a referral & this being the main subject discussed the Dr did not mention a referral in her summary at all. Instead she only mentioned to wait for symptoms then come back again. This would likely be a death sentence for me When I read the notes on the NHS it made me very anxious and confused so I had to make this new repeat appointment for the same subject. Dr Garrett was very reassuring that she did plan to refer me, and that the symptoms notes was just standard text but I still feel this was very caused by lack of care when writing and checking the notes and caused unnecessary anxiety as well as wasting a precious NHS appointment slot

Suggested improvements
Drs should be very careful to write complete notes, and check them carefully to make sure key points are covered & they will be complete from a patients perspective.

Experience
Involvement
Cleanliness
Staff
Appointment