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9th December 2023


I was asked to collect bp monitor - I was not told why: I was not told how to use it; I was not told follow up procedure. When readings rose to danger level(I had to go to nhs website for that’s)! It was suggested a doctor call me back later in the day! I was grudgingly given an appointment with a student who could not tell me why I was given a monitor. She called a doctor who could not tell me either! Doctor prescribed meds which I had to chase up later in the morning as that had not gone through. Further tests arranged: hopefully I will get some feedback and action plan at this point!

Suggested improvements
See abive

Experience
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Staff
Appointment