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Written by a patient
20th May 2016


I recieved a letter last year to make an appointment for a smear test. Each time I have visited the surgery to try to make an appointment there has been none available. The receptionist was unhelpful & unacommadating( always), I am polite and part isn't when communicating, unlike your receptionists. I still need my smear test, it is a year over due. I work full time, from 8am to 9pm Monday to Friday. It is impossible to book a day off work & try to book an appointment for a specific day at the same time. I was told Saturday was unavailable. Please contact me to accomadate my needs.

Recommend
Involvement
Cleanliness
Staff
Appointment