Swineshead Medical Group

Normally this surgery is brilliant and the staff have always been superb, today reception was as helpful as ver lovely ladies but I saw a doctor called O.J and she prescribed the wrong medication for my daughter who is one and a half years old.

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Written by a patient

I have to commend Swineshead surgery, and especially Laura who has been extremely helpful in trying to resolve a recent issue with the UHLT. The difference in attitude and helpfulness between the surgery and the Trust admin staff could not be more marked. The surgery involve you, seek your opinion and consent and more importantly appear to remember you from previous discussions, whereas the Trust appear to be rule bound and do not really care about individuals preferring to recite regulations. If it was possible to avoid any contact with the UHLT then I would say do it, but as this is a review of the Swineshead Surgery, I can only give them praise, as I have never in any of my dealing with them from the latest dealings with Laura, who I understand is not medical, through to the doctors and the Sisters and nurses Linda and Bev, had any cause to complain or think they were being less than professional and caring.

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I was concerned about my breathing and the triage arranged an appointment for me for that morning. Exceptional care.

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GP very personable and easy to talk to, very professional. I was very happy to be shown results and to have them explained clearly and understandably. Would recommend to anyone.

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Everyone was extremely friendly and helpful.

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