Sutton Benger Surgery
The Surgery, The Playing Fields, Chestnut Rd,sutton Benger, Wiltshire, SN15 4RP 28 reviewsReviews
Since the surgery merged the Admin side is appalling!
Cannot fault the medical staff at all, professional, caring and friendly. Admin side let's the surgery down. One phone diverted to the one surgery. I'm not prepared to wait 25mins+ to have the phone answered and as for the irritating voice assuring me that my call has been noted and thanks for my patience!!! I have no option than being patient.
Dear Patient, Thank-you for taking the time to write a review using our “I Want Great Care” link within our website. May we first apologise for the delay in sending this reply and we also very much apologise if you feel we have let you down. I am new in post and very keen to discuss any matters that may still be of concern. I will do my very best to address any of our patient services that were causing you such frustrations. Please feel free to email me direct on julie.taylor167@nhs.net - With many thanks and best regards, Julie Taylor, Complaints Lead, Patford House Partnership
My last appointment for a blood test was punctual, efficient and friendly.
Dear Patient, Thank you for this positive reply kindly sent to our “I Want Great Care” link within our website. We do hope that our patient services continue to meet your requirements. Many thanks and best regards, Julie Taylor, Patford House Partnership
Always very attentive and considerate to any enquiries
Dear Patient, It has come to our attention that we have never thanked you for this positive reply kindly sent to our “I Want Great Care” link within our website. We would like to do that and do hope that our patient services have continued to meet your requirements. Many thanks and best regards, Julie Taylor, Patford House Partnership
I have only put 1 star for the room as it was a telephone consultation. As always the doctor listened and was very understanding. I cannot fault this surgery. Thank you.
Dear Patient, It has come to our attention that we have never thanked you for this positive reply kindly sent to our “I Want Great Care” link within our website. We would like to do that and do hope that our patient services have continued to meet your requirements. Many thanks and best regards, Julie Taylor, Patford House Partnership
Sutton Benger surgery is the best greeted with a smile when you walk in from reception staff. They work very hard the doctors 5 star even the Pharmacy
Resources
Short link to review Sutton Benger Surgery: http://iwgc.net/ejh6j