Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 61 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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Page 8 of 13
 
1st May 2024


You can keep your position in the queue and the surgery calls back, which is nice. Receptionist booked me in for a face to face appointment as needed and I always see the same doctor, who actually listens! I’ve been able to discuss all problems and get them all seen to. Very happy

Suggested improvements
A better system in place for booking appointments maybe?

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


it's hard to get an appointment to see a doctor when you call in rhe morning only to be told you are way down the queue and then can only get an appointment for the same day which is not always convenient. seeing the nurses etc is much simpler

Suggested improvements
.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


very helpful staff , easy to get an appointment

Suggested improvements
everything was great

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st May 2024


The queue on the phone was very long I was 9th in the queue for a long time

Suggested improvements
More phone lines perhaps

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
30th April 2024


Staff always pleasant and professional and often go out of their way to help. I am always treated with kindness and respect. I have been a patient for many years.

Suggested improvements
Nothing .

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Page 8 of 13

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn