Queensview Medical Centre

Thornton Road, Northampton, England, NN2 6LS 203 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 34 of 41
 
10th May 2024


Waiting in a queue for 45mins is not easy to get an appointment

Suggested improvements
Get rid of Tory corruption to the NHS

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
10th May 2024


I never spoke to anyone at reception hence the one star. I logged myself in. Trying to get an appointment is not easy.

Suggested improvements
More appointments and more face to face.

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th May 2024


Ringing for an appointment at 8am is an absolute nightmare.I rang and got through at dead on 8am and was number 26 on the list.How does this happen ?I,m sure there wasnt 26 receptionists answering the phone at the same time .Its rediculous.

Suggested improvements
Switch off the answering machine and manually answer the phone.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th May 2024


Doctors and staff always professional and I am always treated with kindness and respect.

Suggested improvements
Nothing on this occasion.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th May 2024


Queues are long and the appointments can be gone by the time you get through. Receptionists are lovely though.

Suggested improvements
To be able to book appointments in advance when they are needed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 34 of 41

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Resources

Short link to review Queensview Medical Centre: http://iwgc.net/ecbrn