Queensview Medical Centre

Queensview Medical Centre 2024-06-04 Person 4 5 0

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Yesterday’s appointment was pre arranged and went well however it can be difficult to see doctor when you need to as appointments often full by 9am

Queensview Medical Centre 2024-05-31 Person 4 5 0

The nurse I saw (Joy) explained about my wound care, she cleaned the area thoroughly, put a new dressing on and said if I had any questions or was at all concerned to ring and book another appointment. I went back a week later as wound felt rather sore, she again cleaned it and advised to leave the dressing off which I was happy with. On both occasions she was gentle, kind and informative. Sometimes it is difficult to book an appointment if you want this a week or two in advance. The phone lines are always busy but you are able to hold your place in the queue by simply pressing your own phone button and the surgery ring you back when your turn becomes available. It is understandable that we sometimes have to wait for appointments due to the number of people calling on the services of our doctors and nurses.

Good as it is.

Queensview Medical Centre 2024-05-31 Person 4 5 0

Nurse Practitioner Lorraine is incredible! She has a gift for making patients feel comfortable and truly listened to. I'm incredibly grateful to have her as my provider. She's a legend – her compassion and expertise are an inspiration to all nurses.

Receptionist could do a better job at smiling. A smile a believe goes a long way, especially when you have many patient that having a painful day, it would certainly make them feel little better.

Queensview Medical Centre 2024-05-31 Person 5 5 0

Amazing welcoming all the way through from the minute on the phone and when i arrived at the surgery

Nothing everything was amazing

Queensview Medical Centre 2024-05-31 Person 3 5 0

Normally 30 min wait any time to speak to anyone. and very rare to get to see a doctor in 12 months

No apart from above comment