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Queensview Medical Centre 2024-08-16 Person 3 5 0

I had 3 separate appointments to make none of which could be made for the same day so I am having to go down on 3 different days. The nurse taking my blood did not know what I was being tested for, probably no fault of her own, I am not the system was clear. My second appointment went more smoothly and the nurse was lovely. One more to go next week.

Better knowledge of the patients records before the appointment. I am no dr and did not know what specific blood test I required, I tried to help as much as I could. It is never easy to get on the day appointments, the waiting times are way too long on the phone and call backs when you are at the front of the queue are not always convenient if you are working full time. The system needs to be better, I miss the days that I could book a scheduled appointment in a week or twos time.