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21st May 2024


I received a phone call from the surgery for my smear test appointment…not something I look forward to, I received the confirmation text and turned up for my appointment…I was then told I was 5 months early for my smear and it wasn’t going to happen today!!! Wasted my time and the nurses time and I am not happy about this!

Suggested improvements
No wasted my time, contacted me to cancel the appointment that I didn’t need to be at for another 5 months

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment