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3rd December 2021


I would like to start by saying usually the practice is great but quite honestly I'm just going to say it that Dr Ali should be nowhere near any mental health related patients, she is absolutely the worst person you could come across, I basically had to plead to go up in medication again, I was forced to divulge very personal information that i did not want to and have not had to with my normal doctor at the surgery, It was just so bad, felt like a police interrogation, she has very little understanding of mental health her attitude is completely wrong and its not the first time i have experienced her, sadly i forgot her name but i did have suspicions before i took the call that it might be her. i wont make that mistake again. she uses a technique of coercion and just makes you feel about as small as you can be, . I feel sorry for anyone that has to deal with her even in normal practice. I thought about leaving it but it really stuck with me and i feel its worth a complaint because this is the second time. I would honestly complain higher given the chance.

Suggested improvements
I don't really know what could be done because there's probably a shortage of doctors atm but i just completely believe there should be allocated doctors for mental health. Dr Ali should not be in those allocated doctors.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment