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Written by a patient
18th December 2015


I've recently used email to contact my doctor / surgery, and found it was the best way to interact with the surgery. This should be encouraged more, as it saves time for both patients and medical staff. The response I received was excellent!! To take that one step further, if an app was made available, now that would make life easier for everyone, you could track prescriptions/ appointments / referals/ results etc, as sometimes its just an answer to a query required, and getting a telephone response is mostly time consuming and that can leave you very frustrated...

Recommend
Involvement
Cleanliness
Staff
Appointment