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Park Surgery 2016-08-02 Person 1 5 0

It is virtually impossible to get an appointment the same week. I have called the surgery before to get an appointment and was number 37 in the queue and held on for 40 min to then be told there were no more same day appointments. When I ask the receptionists how to get an appointment that same month she told me to pop into the surgery and queue up and hopefully I would be able to get a same day appointment. I think its ludicrous to have to go in at 08:00 to then hopefully get an appointment for later on in the day. I don't understand why the surgery are accepting new patients when they are past their full capacity. When I had my appointment on the 14th I was told I would hear back that week because the Dr. wanted advise from her colleagues. Today 02/08 I phoned back because I hadn't heard back and it was because the Dr is on holiday.