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Written by a patient
18th December 2015


My doctor is excellent and I don't mind waiting in the surgery to see him as he spends much time and care with us and I am sure others.However if my daughter hadn'ttaken over and rung and 'tussled ' with the receptionist I would not have got to see him and am actually quite poorly with an infection which needed treating. I appreciate that the doctors are very busy and that the receptionists have to 'protect' them, but it is difficult toget through especially when you are feeling poorly, and if someone is unhelpful and brusque it puts one off. Also it is far too warm in the waiting area. I have to say that overall it is a good experience once you get to surgery and some receptionists are very pleasant!!!

Recommend
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