Share review of Park Surgery

Park Surgery 2015-10-30 Person 3 5 0

I have nothing but praise for the medics and have always received good care once I have managed to get an appointment. The overriding problem is getting response to a telephone call. I have spent unacceptable amounts of time waiting for an answer. ( I emailed a complaint to the Practice Manager ). It is annoying that I have to drive to the surgery to make an appointment.I have used the online facility but the surgery then cancelled the appointment and I then had to wait another 4 days. My humble impression is that the surgery cannot cope with the size of the patient list as it is at present. I hope this does not sound negative, grateful thanks to the medical team.