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Park Surgery 2015-12-19 Person 4 5 0

Trying to get an appt can be tricky - to try for nearly an hour and then find all apps gone very disappointing. I was recommended to go to Crawley drop in centre by the Receptionist. I did state that that seemed ridiculous and when questioned about the reason for my appt- somewhat intimate problem that had escalated , I was then given an emergency appt. Thank God - I' m not a habitual appt maker and believe the Dr knew I should have been there when we met. It is difficult for receptionist and patient and I appreciate that. - maybe a'flag' system associated with each patient , with previous appt attendance, assessed need of the consultation, relevant outcome etc , may help with receptionist assessment for those coveted emergency spots. I'm glad on this occasion I was seen, really glad as my worry on top of the problem increased my blood pressure to a frightening level . Park Surgery in general has always been a positive experience. I prefer that the bowls parking is now inclusive of 9 am onwards alleviating the worry of an early appt over running its time and not wanting to risk a ticket from 10am. Happy Christmas