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Written by a patient
22nd January 2016


Due to confusion between the doctor and reception this was a wasted (coil) referral appointment which didn't need to happen - the doctor apologised and rearranged the correct appointment (remove and replace) however this has since been cancelled and I was told someone would rearrange but I've heard nothing. Not impressed as I asked the questions as to what to do back in November - no mention of a waiting list was given.

Recommend
Involvement
Cleanliness
Staff
Appointment