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Written by a patient
7th May 2015


Happy with the service. Main issue is appointments always 15-30 mins later than scheduled but no suggestion how that can be improved other than more doctors and less appointments. Would be nice to have a phone app to book appointments without having to remember login details on a computer. Same for other services eg blood tests, scans etc. this will avoid lengthy waits on the phone which typically are 5-15 minutes waiting to get through to reception.

Recommend
Involvement
Cleanliness
Staff
Appointment