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Written by a patient
15th January 2016


We are blessed in Horsham to have such a superior service on our doorstep. Sometimes the receptionists can be a little defensive but that is probably good as it sifts out time wasters. Waiting times are usually 10 to 20 minutes after appointment times and occasionally up to an hour which can be frustrating but is usually due to some emergency that has "taken" the particular doctor away from their appointments. The biggest flaw is the fact that patients are allocated a doctor but seldom get to see that doctor without a very lengthy wait in terms of weeks, not days. Otherwise various treatments I have received have been seamless and efficient. As I say, we are very lucky and it is hard to imagine the carping going on in the country and the media.

Recommend
Involvement
Cleanliness
Staff
Appointment