Share review of Park Surgery

Park Surgery 2016-01-15 Person 4 5 0

While the online appointment booking system generally works OK, it did not allow me to book the asthma nurse appointment. The first appointment I could get was same way ahead, and when I had to cancel due to something I had to attend in London, the next available date was 5 weeks further off. I appreciate there may be all sorts of reasons for this, but it comes down to expectation management. Clearer upfront indications of timescales would be helpful, and reasons for the wait given if there are going to be delays.