Reviews
Nurse Gee who does my diabetic check up and is very responsive to emails.
Dr Horton of course reception definitely getting better.
People good to talk to.
Can't think of improvements.
I tried to phone soon after 9 am for a quick access appointment but the phone was not answered. So I walked to the surgery. There were two people in front of me at the reception desk. The receptionists attitude reminded me of the battle axe who used to do a similar job at Tharlow Road when Dr Day was still in harness. I was always terrified of trying to get through her steely inquiring cross examination. However, once I got through that ordeal, I only had to wait 30 mins to see my own GP.
The twinkle factor from most staff.
Explanations very clear, I was well informed of the effects of treatments.
Resources
Short link to review Park End Surgery: http://iwgc.net/ecbxe