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Written by a patient
12th November 2020


I have only recently moved to this surgery and cannot believe how friendly, efficient and caring all the staff are, from the receptionists, to the dispensary, nurses and doctors. I would also like to add that my review is written in the second wave of COVID and the surgery took me on in the first wave. They have been there for me throughout. Everyday. Whilst most of us can hunker down and keep a low profile, the surgery staff are at the front line so as well as being polite and courteous I am going to also commend their bravery. I would like to add on their behalf, to defend them somewhat from the rare critical review left for them anonymously, that we are all human. We all make mistakes. And we all have bad days. Before you criticise the NHS, ask yourself this... could you do the job? Dealing with sick people all day. Would you do the job? If you can answer yes, then you have the right to criticise and should join the NHS who are desperately overworked. If you cannot answer yes, then stop moaning about them on bulletin boards and be happy they are there for us in the middle on a pandemic.

Suggested improvements
Perfect, everytime

Experience
Involvement
Cleanliness
Staff
Appointment