North Brink Practice

North Brink Practice 2023-12-07 Person 2 5 0

I completed the triage at about 8.10am. I heard nothing until I called at 3.30pm. Assuming I wasn’t going to hear that day I asked if I would need to complete a triage the following day. The very helpful receptionist said I’d been sent a message saying that there was a prescription waiting for collection. I had not received one. So at about 4pm I headed for the surgery to collect the prescription and I then received a message at 4.10pm.

Called

North Brink Practice 2023-12-07 Person 4 5 0

Always difficult to get an appointment, but staff work hard to help

N/a

North Brink Practice 2023-12-06 Person 4 5 0

My original appointment was cancelled by the surgery and I had to wait nearly three weeks for another one, only to be prescribed medication that is not available

Was prescribed a cream for plantar fasciitis but when I went to the pharmacy they said it had been unavailable for two years!! Couldn’t go back in so I’ve come away no further forward.

North Brink Practice 2023-12-06 Person 4 5 0

Sometimes easy sometimes harder, just depends on who is available, with illness etc don’t expect to just click your fingers and get in

I think if any nurses doctors etc want blood tests etc should tell you first , I’ve had some just lately for blood test as a follow up for borderline diabetes, didn’t know until I spoke to receptionist who was very helpful

North Brink Practice 2023-12-05 Person 4 5 0

Had a pneumonia vaccination. I had to arrange it as I didn't seem yo have been notified when I was eligible.

Notified me when I was eligible