North Brink Practice

North Brink Practice 2024-02-02 Person 4 5 0

I had no problems

I did triage on line and got immediate response

North Brink Practice 2024-02-02 Person 4 5 0

If the patients are patient, the system works well - the only problem is that all communications with the doctor have to go through a third party which isn’t ideal.

The only improvement would be to speak directly with a doctor which, I understand, is difficult with the patient to doctor ratio

North Brink Practice 2024-02-02 Person 5 5 0

Submitted triage at 8am, had call back at 08:50, saw the dr at 12:05 and was prescribed antibiotics immediately

N/a

North Brink Practice 2024-02-02 Person 4 5 0

You have to go through triage at eight in the morning and if you try to get a appointment in the afternoon you are told to ring in the morning because all appointments are taken for that day.

You could have a ring back service because i had to wait on the phone for more than ten minutes before my call was answered.

North Brink Practice 2024-02-02 Person 5 5 0

Love the online triage service. Easy to use and have always managed to see someone

Dispensary could do with opening at weekend or later as I work the same hours they are open so difficult to get my prescription sometimes