North Brink Practice

North Brink Practice 2022-10-26 Person 2 5 0

I had to wait for 30 minutes as the nurse was running that late and my appointment was at 9.30! Also the nurse did not know anything about the disease that I have so therefore was a hard task for her to do a medication review on myself. Also I just felt that she was a messenger between the doctor and myself by keep nipping out. It would have been less time consuming to have spoken to the doctor myself.

To actually speak to a doctor and for the practice to be running more on time. Half an hour is unacceptable!!

North Brink Practice 2022-10-26 Person 5 5 0

I gave these answers because I was very pleased with the way I got a appointment and the nurse was very thoroughi felt a lot better just talking about my situation thank you

Nothing all was very good

North Brink Practice 2022-10-26 Person 3 5 0

I came for my COVID injection, but I have been trying to get appointments for breast pain and rash, also specsavers told me to see doctor over eye problem, but just asked to ring back next day

Someone could have rung who had enough knowledge to help

North Brink Practice 2022-10-25 Person 1 5 0

A triage appointment was booked online. Receptionist phoned back and made a telephone consultation appointment. A nurse called mid-afternoon. However, she hadn't familiarised herself with my notes and photos submitted. She then had to refer to a doctor and said she would phone me back. This didn't happen. I went on the surgery message board the following day (today) but nothing there. So I left a message telling them the situation and that I was disappointed. A doctor finally messaged me midday today. Very disillusioned with the service!

The nurse should have read my notes before calling me. When a telephone call is promised it should happen.

North Brink Practice 2022-10-11 Person 4 5 0

I have usually been fortunate to get an appointment but I am having difficulty in getting an appointment for the flu jab.

If there is a problem with getting the vaccine I don't see what else could be done