Reviews
North Brink Practice
2023-06-20
Person
3
5
0
20th June 2023
I phoned with a request which was answered straight away, very efficient.
Suggested improvements
In this case, everything was ok
North Brink Practice
2023-06-15
Person
3
5
0
15th June 2023
I only came in for a Covid vaccine injection which I booked on line myself. I have not had any visits or anything for nearly 3 years
Suggested improvements
Not relevant
North Brink Practice
2023-06-14
Person
3
5
0
14th June 2023
It was relatively easy to fill in the triage forms, but I had to wait a long time to hear back from the surgery. So, I didn't want to go out, even for my normal exercise, in case I missed a phone call.
Suggested improvements
It would have been nice to have had a telephone call, or text message from the surgery to know that my case was being looked into quite soon after my triage request was sent in. An auto generated email from the triage system only lets me know that the request has been sent.
North Brink Practice
2023-06-12
Person
3
5
0
12th June 2023
It's often very difficult to get through via phone
Suggested improvements
Have more phone lines open at all times of the day
North Brink Practice
2023-06-09
Person
3
5
0
9th June 2023
This particular time north brink phoned me with appointment but usually can’t get in easy or send you to another surgery which I don’t prefer. I would rather see people at my own practice but
Suggested improvements
Wish you could see the same nurse practitioner each time rather thdn different ones. I haven’t seen the same person once.
Resources
Short link to review North Brink Practice: http://iwgc.net/ecb6s