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8th October 2022


I had a phone appointment with a nurse at 830am, she was rude, didn't want to listen to my explanation of the issue, wasn't helpful at all and I felt like I was a burden to her day, I understand that she may have had a bad weekend but please don't make me feel like my situation is not important. She was contradictory when I knew what I was talking about, she became very sharp and matter of fact near the end of the call. She agreed to refer me to the clinic I requested but begrudgingly so I felt. I do hope her personal situation is resolved.

Suggested improvements
Listened to me

Experience
Involvement
Cleanliness
Staff
Appointment