Share review of North Brink Practice
North Brink Practice
2024-02-02
Person
1
5
0
2nd February 2024
The on line Triage requet is absolutely rubbish you cannot actually put down what is wrong so you have to put something that is not really relevant to what your problem is the i waited nearly all day for a telephone call in which I wasn't really give much chance to explain what I wanted. Just to be told we're going to send you for physiotherapy which seems to be the answer for everything
Just goes to show how much they know it was a telephone appointment and on this it wants my opinion of the state of the surgery
Suggested improvements
Could have gave me a chance to explain what I wanted in person with someone ,could make the triage form so you can put in what your problem is and not tag on to something that is not relevant