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Written by a patient
21st March 2016


The appointment booking system is a disgrace !!! I tried to book an appointment for today/tomorrow &, by 9am there was nothing showing as available for the following 2weeks ahead!!! I tried to call but telephone either busy or just not answered. I left it until later (thankfully it's not important I got an appointment the same day) and was told by receptionist that there are no appointments left for today & I should ring in again in the morning after 8am. I explained that I tried to book online this morning & she advised that new appointments will show after 6pm today for the following day. WHAT A JOKE. Ruddy good job I'm not dying (have no idea what is wrong as I've been unable to see a Doctor so, let's hope it's not something that should have been seen urgently).....This needs revising as I'm sure I'm not the only patient that is running out of patience.

Recommend
Involvement
Cleanliness
Staff
Appointment