Share review of North Brink Practice

North Brink Practice 2016-06-01 Person 2 5 0

I rarely ask to see a doctor as I am a carer and I just don't get the time. When I do want to see a doctor it is because I really need to see one. The receptionists will never book you into see a doctor and when I recently said I need to see one or speak to one rather than a sister I was told I was being extremely rude! This receptionist was able to look at my notes and make a decision who I should see. I did not shout or swear or raise my voice, all I asked was how could I actually make an appointment to see a doctor rather than anyone else. This was classed as being extremely rude, she said I could ring at 8 am and see if I could get an appointment then. I know from experience I will have to go through the same again then and still not get an appointment. I don't know which way I can get to see a doctor who will understand my circumstances.