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26th July 2023


Contacted on Monday morning to try and arrange an appointment and was told that none were available and told to ring 8am next morning,I asked why can you not put me in for tomorrow which seems logical told can't do that and could make me an appointment for the 1st Saturday in August which is quite disgusting as I was suffering with a chest infection,rang on Tuesday morning and was offered an appointment which I kept,the doctor said why did you not come sooner,the reason is people cannot get appointments when ringing only for that day which are usually already taken,lord alone knows how ill I would have been if I had decided to wait for the August appointment, surely false economy for NHS Please for the sake of your patients sort out your appointment system.

Suggested improvements
Better appointment system

Experience
Involvement
Cleanliness
Staff
Appointment