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26th June 2024


Always have a positive experience with the surgery. Can usually get an appointment when I need one, even if it does require going through 111 sometimes. You do see a nurse but the nurses are knowledgeable and will consult with a GP if needed, have seen Sarah the nurse a few times recently who has been brilliant. Majority of the reception staff are good. Ellen and Melanie on the phones in particular are both always understanding, kind and will go out of their way to help find a solution to my (sometimes many!) problems. 5 stars all round.

Suggested improvements
Have had a few minor problems with one specific lady who answers the phone but everyone has their off moments.

Experience
Involvement
Cleanliness
Staff
Appointment